Frequently Asked Questions - OPI Transcription

Click Start, share your screen with system audio enabled. That's it. No downloads, no installations. The transcription begins automatically.

Chrome and Edge on desktop. These browsers support the system audio capture required for transcription.

No. Interpreter runs entirely in your browser.

Yes. The Chrome extension captures tab or system audio without screen sharing. Install it from the Chrome Web Store for a simpler setup.

Transcribe converts speech to text in its original language. Translate does this plus automatically translates everything into your chosen language pair—both directions, in real-time.

When two people speak different languages, Interpreter shows the original speech on one side and the translation on the other. English to Spanish, Spanish to English—simultaneously.

Over 60 languages on Polyglot including Spanish, Mandarin, Arabic, Vietnamese, Portuguese, French, German, Korean, Japanese, and Hindi. Polyglot Mini supports 100+ languages through Assisted mode. The system automatically detects which language is being spoken and handles code-switching.

A mid-call dictionary. Type any word or phrase and get an instant translation with example sentences and alternative translations. It auto-dismisses after 15 seconds so it doesn't clutter your screen. Great for unfamiliar medical or legal terminology.

Your custom glossary. Save up to 50 word-to-translation pairs that always translate your way. For example, 'MRI' always becomes 'resonancia magnética'. Build your glossary over time as you encounter recurring terms.

Two options: Paired shows both languages side-by-side. Interleaved stacks original and translation vertically. Switch between them anytime during a call.

A draggable, resizable notepad that stays on screen during your call. Jot down callback numbers, pharmacy info, or anything else without leaving the transcript view.

Set your call topic to Medical, Legal, Finance, Insurance, Government, Education, or other domains. The transcription engine optimizes for that field's terminology, improving accuracy for specialized vocabulary.

Yes. Different voices are identified and displayed with distinct visual styling, so you always know who said what.

Medication names, dosages, and medical terminology appear on screen as they're spoken. No more scrambling to write down complex terms while listening and interpreting.

Yes. For depositions, hearings, and attorney-client calls, every statement is captured accurately. Reference what was said without interrupting.

No. You're still the expert who understands context, nuance, and cultural subtleties. This eliminates note-taking so you can focus on what you do best.

Yes. Interpreter works with any platform that plays audio through your computer—Zoom, Teams, your agency's portal, or any browser-based phone system.

Yes. Share your referral link with other interpreters. When they sign up and add funds, you both earn bonus credits.

No. Audio streams through memory only—nothing is saved. When your session ends, the data is gone.

Yes. No audio storage, no logs of conversation content, end-to-end encryption. Your medical calls stay confidential.

Transcripts exist only in your browser during the active session. Close the tab or stop, and they're gone.

Polyglot Mini is $0.20/hour, Polyglot is $0.35/hour. No subscriptions, no monthly fees. Pay only for what you use.

Yes. Every new account receives 1 hour free. No credit card required.

The session pauses automatically. Add funds and resume right where you left off.

Yes. Credit packages from $10-$100 include 2-7% bonus credits. $10 (no bonus), $25 (+2%), $50 (+4%), $100 (+7%). Funds never expire.

Screen sharing with system audio is how browsers capture sound from other applications. We only listen to the audio—video is discarded immediately.

Yes. Any application that plays audio through your computer works with Interpreter.

Sub-second. Words appear almost as they're spoken. Fast enough to glance at while interpreting.

Highly accurate for clear audio. The system handles accents, medical terminology, and fast speech well. You can set domain context (medical, legal, etc.) to improve accuracy for specific fields.

The system handles a wide range of accents. It's trained on diverse speech patterns and adapts to different speakers during the session.